Frequently Asked Questions


Send an email to sales@piedmontautomation.com. Please make sure to include the B&R part number.


We sell to GA and FL locations only. If your located in another state and have a billing address in GA or FL then we can sell to you. If your NOT located in GA or FL go to http://www.br-automation.com/en-us/company/locations/.


All repairs are handled by B&R Industrial Automation (repair form attached).


Send an email to sales@piedmontautomation requesting an RMA. Piedmont will need the reason for return, your purchase order number and the serial number of parts being returned.

Purchase Orders

Existing Customers:

Send PO requests to sales@piedmontautomation

New Customers: